I am an accomplished training professional with over eight years’ experience in education and training industry, my working areas include foreign language training, education technology and US Higher Education, set in both online and offline modules of English teaching, student services, technical support, team management, partner campus management, event planning and executing, project management, etc. I am well versed with Excel management and English business communication, who is based in Shanghai, with an express aim to advance my career in the field of education and training. Core skills include but not limited to - Over 6 years of teaching experience via online and offline modality, adept at applying latest technology to course conducting and teaching research, devoted to the cutting-edge education technology; - Over 5 years of on-site & remote team management (sizing 10~20 members globally), experienced in building the team structure from scratch, directing the staff training & coaching, and periodically assessing; - Well versed with the operational management of course conducting & administrative service delivering, adaptive to launching new programs at fast pace, skilled in diagnosing and optimizing the SOP asset, and ensuring the fluent implementation on the ground; - Equipped with Project Management knowledge (Project Management Professionals certified - 5A), excel at facilitating the assurance of teaching quality, standardization and visualization of standard operating processes, controlling and monitoring the budget & cost, supervising the utilization of teaching recourses etc. through software techniques such as Excel, Xmind, Lucid Chart, online survey etc.; - Possessed of exceptional service sense of customer(student)-oriented, proactive about challenges and changes, self-motived and result-oriented, seasoned with interpersonal communication skills; - Focused on dynamic teamwork, veteran in facilitating the cross-team collaboration through flexible leadership and management styles, willing to accept the feedback from front-end staff, and developing team members to explore their potentials through experience sharing; - Experienced in event planning, implementation, on-site monitoring and controlling the event flow.

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